Frequently Asked Questions

What are the check-in and check-out times?

• Sherman Oaks: Check-in after 4:00 PM, check-out by 10:00 AM

• Studio City & Castaic: Check-in after 4:00 PM, check-out by 11:00 AM

Is the property professionally cleaned between each stay?

Yes, all of our homes are thoroughly and professionally cleaned between guests to ensure a safe and comfortable stay.

Are the homes fully furnished and stocked with essentials?

Yes, each property is fully furnished and equipped with essential amenities for a convenient and comfortable stay.

Is parking available?

Yes.

• Sherman Oaks & Studio City: Garage and street parking available

• Castaic: Ample on-property and street parking available

Are pets allowed?

Unfortunately, we do not allow pets at this time.

Can I host an event, photoshoot, or film at the property?

Yes, our properties are available for events, photoshoots, and filming. Please contact us in advance to discuss details and obtain approval.

What is your cancellation and refund policy?

Please contact us directly for the most up-to-date information on our cancellation and refund policies, as they may vary depending on the platform you book through.

Is there a minimum night stay?

Yes, a minimum stay of 2 nights is required for all bookings.

Are your homes family-friendly?

Yes! Our homes are family-friendly, and we can provide cribs or high chairs upon request.